The impact of the crisis is “still being felt”
Plus the difficulty of repaying the loans demanded in the pandemic is the uncontrollable increase in costs
“Happy vacation photos of customers enjoying their trips are great, but perhaps they cover up the difficult realities some travel companies and their staff are experiencing”
“Happy holiday photos of customers enjoying their trips are great, but perhaps they mask the difficult realities some travel companies and their staff are experiencing.” This was cautioned by the executive director of the British Association of Travel Agents (ABTA), Mark Tanzer, who emphasized that “two difficult years, and I know from members that the impact is still being felt, both commercially and personally. ” (British agents, overjoyed: “This is a historic day”).
He warned that “pressure remains, including around contracts and loan repayments that occurred during the pandemic, and now we have to deal with rising bills due to the crisis caused by inflation.” “The day-to-day work of booking and organizing trips is even more complicated. All of this can have a negative impact, especially on mental health,” he warns.
This situation has led to strong lobbying to strengthen a department called ABTA Lifeline, which offers advice to employers and professionals in the sector to help with mental health and well-being. “Now we also have two people trained in mental health first aid, with more to come,” said Tanzer (UK: agency unable to meet high demand).
The organization has activated an email (enquiries@abtalifeline.org.uk) to assist any professional member who needs it, handling all cases with the utmost confidentiality.
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